Q&A: The most frequently asked questions about PunchCommerce | Create OCI and cXML PunchOut Catalogues | PunchCommerce ![](//analytics.punchcommerce.de/matomo.php?idsite=1&rec=1) Good To Know Q&A: The most frequently asked questions about PunchCommerce =============================================================================== In our conversations with buyers, IT managers and project managers, we hear similar questions about PunchCommerce time and time again. We want to answer the most common ones in this article - in a practical, understandable way and without jargon. 27.10.2025 · Reading time 3 minutes ![Q&A: The most frequently asked questions about PunchCommerce](/storage/media/journal/2025/3_Frame__PC_QUA.png) ### Question 1: Is PunchCommerce only intended for large companies? No, our **business package** is aimed specifically at companies that want to digitise internal orders without having to convert an entire ERP system. This means that even medium-sized construction companies, SMEs, social organisations or service providers can get started with a simple integration. ### Question 2: Why is a PunchOut so important for suppliers? E-commerce is changing. Many buyers can or only want to order within their own systems, for example via **SAP Ariba, Couper** or **Jaggaer**. Those who are not digitally connected no longer appear in the purchasing processes. PunchCommerce acts as an **interface between your own online shop and your customers' merchandise management system**. You can find out more about this in our Journal article: [PunchOut catalogues: Why suppliers should act now](https://www.punchcommerce.de/de/journal/2025/punchout-kataloge-warum-lieferanten-jetzt-handeln-sollten) ### Question 3: Which shop systems does PunchCommerce support? We currently offer plugins for **Shopware 5 and 6** as well as **Magento 2** and **JTL Shop 5**. A plugin for **Shopify is being planned**. All **other systems** can be connected via our **standardised interfaces**. ### Question 4: Does the existing online shop need to be converted? No. **PunchCommerce** is connected to the existing online shop and **acts as an interface.** Our SaaS solution only takes care of the **technical exchange**. The **shop** remains **unchanged** in the frontend. ### Question 5: Can I also use PunchCommerce without my own online shop? Yes, this is also possible. If you **don't have your own online shop**, you can upload your **products** to us via a so-called **hosted catalogue**. Your customers will receive access to this and can order conveniently via the e-procurement platform available to you. ### Question 6: How much time does the integration take? With PunchCommerce, you can create your first **PunchOut catalogues within a few minutes**. The interface in our SaaS solution is self-explanatory and our documentation supports you with direct queries. ### Question 7: Who can help me if I have questions or get stuck? In this case, our **support team** will be happy to help you. You can use our existing ticket system within PunchCommerce to describe your issue and we will get back to you as soon as possible. ### Question 8: Is PunchCommerce secure and data protection compliant? Yes, PunchCommerce runs on **German servers** and fulfils the **current requirements of the GDPR**. We place **special emphasis on access rights and role management** so that only authorised persons can order, release and manage. Find out more about security in PunchOut communication [here](https://www.punchcommerce.de/de/journal/2025/sicherheit-in-der-punchout-kommunikation-was-unternehmen-wissen-sollten) ### Question 9: How much does it cost to use PunchCommerce? We have two packages here. Our **[Business package](https://www.punchcommerce.de/de/business)** is primarily aimed at SMEs. Here you pay **per customer and month 49 euros**. **[PunchCommerce One](https://www.punchcommerce.de/de/enterprise)** is our Enterprise package and is aimed at large companies with many customers and includes even more features and functions. The price consists of a **fixed component of €1495.00 per month plus €44.10 per customer per month**. ### Question 10: Can I test PunchCommerce first? Of course. We offer you a [**30-day trial version**](https://www.punchcommerce.de/register). Free of charge and without a subscription trap. This allows you to try out and test PunchCommerce at your leisure to see for yourself. ### Are there any questions left? Do you have **further questions** or would you like a **demo demonstration** of PunchCommerce? [Then book an appointment now](https://account.netzdirektion.de/appointments/punchcommerce) with our **product expert and managing director Patrick Dornbusch**. If you have any questions or suggestions, just send us an email or call us at [+49 6142 / 953 80 - 60](tel:061429538060). We appreciate your feedback! [Back to the journal](https://www.punchcommerce.de/en/journal) #### You might also be interested in these posts - [New technology partnership: PunchOut connection for Vendure shops](https://www.punchcommerce.de/en/journal/2026/new-technology-partnership-punchout-connection-for-vendure-shops "To the post New technology partnership: PunchOut connection for Vendure shops") - [Our JTL plugin is now available in the JTL Extension Store](https://www.punchcommerce.de/en/journal/2026/our-jtl-plugin-is-now-available-in-the-jtl-extension-store "To the post Our JTL plugin is now available in the JTL Extension Store") - [Provide PunchOut catalogues for Jaggaer: It's that easy with PunchCommerce](https://www.punchcommerce.de/en/journal/2025/provide-punchout-catalogues-for-jaggaer-its-that-easy-with-punchcommerce "To the post Provide PunchOut catalogues for Jaggaer: It's that easy with PunchCommerce") Fancy a Test? Start the non-binding 30-day test phase. -------------------------------------------------------- [ Create a PunchOut catalogue now ](https://www.punchcommerce.de/register) [ PunchCommerce® ist ein Produkt der ![Netzdirektion GmbH](https://www.punchcommerce.de/static/netzdirektion-logo.png "PunchCommerce® ist ein Produkt der netzdirektion | Gesellschaft für digitale Wertarbeit mbH") ](https://netzdirektion.de) [Give feedback now - your opinion helps us to become even better!](https://easy-feedback.de/umfrage/1883200/5FuM95 "Your opinion helps us to become even better!")